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General Information

The SinkWorks manufactures sinks from numerous materials including copper, ceramic, cast stone, marble and travertine. All of our sinks go through a rigorous inspection process to insure that the sink we send to you is perfect when it leaves our facility. Due to the hand made nature of our sinks and the natural materials from which some of them are made, there may be slight variations in size, color, grain and engravings from sinks depicted on our website and in our printed specification sheets.

Orders and Questions

Presently our sinks can be ordered on-line from our on-line store. Sinks may also be ordered by calling our toll free order line: 877 746-5967 Ext. 201 (in the US or Canada) or by dialing (610) 759-4950 Ext. 201. Our sinks are also available from an ever growing list of fine Plumbing Showrooms nationwide. You may call us for a list of dealers in your area. Our normal operating hours are from 8:00AM to 9:00PM Eastern Time, Monday through Saturday. Messages may be left before or after hours and we’ll return your phone call (really). There are no refunds or exchanges on special ordered sink designs, drain finishes or custom copper sinks. Wholesale inquiries are invited.

Shipping and Packaging

All sinks are securely packaged for our standard shipment via UPS Ground. Very large Custom Copper sinks or very heavy Cast Stone sinks may have to ship via common carrier. Shipping and packaging charges are calculated prior to shipment and are added to the invoice. Any damage which occurs during shipping is the responsibility of the carrier and not the SinkWorks. All claims for damage must be filed with the carrier and you should save your shipping materials for inspection.

Payment Terms

We accept VISA, MasterCard, American Express and Discover cards. We also accept bank and company checks with prior approval. Orders paid by check without prior approval will be held until the check clears. All monies due must be paid prior to shipment of your order, unless you are a commercial customer who has an open account with The SinkWorks.




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